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#ACTIVCLIENT VA HOW TO#
#ACTIVCLIENT VA SOFTWARE#
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#ACTIVCLIENT VA WINDOWS#

Can I read encrypted E-Mail on my BlackBerry?.When you get new certificates you will also need to reconfigure your applications to use them. I got new certificates (or a new badge), how do I read my old encrypted email?įollow these key recovery instructions to obtain copies of your prior certificates, which you can then use to read old encrypted emails.The digital certificate issued to PIV Users supports physical access.

#ACTIVCLIENT VA HOW TO#

See instructions on how to remove old certificates. When you renew your certificates you should always remove the prior ones. Old certificates (e.g., certificates left over after you updated your badge) can cause problems and confusion. See the HHS ID Badge (PIV/Smart Card) FAQs for more information. Otherwise, if the message refers to 3 different types of certificates that have the same expiration date, it is time to renew your smart card certificates. If the message refers only to Key Management History certificates, the user should select the Do not remind me radio button to disable future warnings regarding these old encryption certificates. If you have the new 128k PIV card, this includes the old encryption certificates that may be on your card.

#ACTIVCLIENT VA SOFTWARE#

Why am I getting a warning that my certificates have or will soon expire?Īfter your smart card has been in the card reader for at least 20 seconds, the ActivClient software installed on your computer automatically checks to see if any of the certificates on your smart card are near or past their expiration date.

S indicates that the certificate is used for digital signatures. E indicates that the certificate is used for email encryption. A indicates that the certificate is used for authentication.

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New certificates have a certificate type code that appears after your name:

How can I tell which certificate is used for what?.

What do I need to do?įollow these instructions for updating your applications when you receive a new badge and/or digital certificates.

I got a new badge and/or renewed my certificates.

What do I do if my badge is lost or stolenĬlick here for instructions on replacing your badge.

However, NIH has waved this requirement allowing this value to be set to 0 (no action)Ĭlick here for instructions on how to reset your PIN. There is a FDCC requirement to set this value to 1. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinlogonĬan be set to: 0-No action, 1-Lock workstation, 2-Force logoff What happens when you remove your smart card is determined by the data value of the ScRemoveOption value in the following Microsoft registry key:

Why does my screen lock when I remove my smart card?.

#ACTIVCLIENT VA WINDOWS#

See Managing Windows Certificate Chains for more information. You will get this message if the HHS Domain Device Root CA is not in your Local Computer Trusted Root Certification Authorities Store.

Why does Microsoft tell me "The system could not log you on.

Please contact the NIH IT Service Desk for assistance. These new 128k PIV cards need an ActivClient hotfix to work.

I just got a new badge, why doesn't it work with my computer?īadges issued after Octohave additional memory on them to store old email encryption keys.

If all else fails, you may need to replace your badge.

If that doesn't work, follow the trouble shooting guides to verify that your system is properly configured. If your badge used to work, one possibility is that the badge and/or smart card reader is dirty. Why does the computer say it cannot recognize my card type?.

However, if the message refers to 3 different types of certificates that have the same expiration date, it is time to renew your smart card certificatesįor more information, please refer to the NIH Knowledge Base HHS ID Badge (PIV/Smart Card) FAQs. If the message refers only to Key Management History certificates, (i.e., your old encryption certificates), select the ï¿❝o not remind meï¿½ radio button to disable future warnings about those certificates. If so, the ActivClient middleware will tell you that these old encryption certificates are near or past their expiration date (ActivClient automatically checks for expiring certificates after your smart card has been in the card reader for at least 20 seconds). If you received the new 128k PIV Card it may contain your prior (expired) encryption certificates.

Why do I get a warning that Certificates Have or Will Soon Expire?.

There are also a number of how-to guides that provide detailed instructions for configuring applications to work with your smart card. This page contains frequently asked questions and answers about using the PKI digital certificates on your HHS smart card ID badge.